Privacy Policy

1. What we collect

When you place an order, request a free document check, or contact us, we collect the information you provide: your name, email address, phone number, mailing address, order details, and the documents or document images you send us for processing or review.

2. How we use it

We use your information only to provide our services: reviewing and processing your documents, communicating with you about your order, arranging shipping, processing payment, and sending the emails you request (such as order confirmations or a welcome code). We do not sell your personal information.

3. Who we share it with

We share information only as needed to complete your order: with our payment and form providers to process payment, with shipping carriers to deliver your documents, and with the Florida Department of State or other competent authority to obtain your apostille. These providers handle your data under their own privacy and security terms.

4. Your documents

Documents you send us are used solely to perform the service you ordered. Physical documents are returned to you as part of your order. Order records and related communications may be retained as required for legal, accounting, and dispute-resolution purposes.

5. Payment data

Card payments are processed by our payment providers. We do not store your full card number on our systems.

6. Email

If you join our email list, we send you the code you requested and occasional service emails. You can unsubscribe at any time.

7. Your rights

You may ask us at any time what information we hold about you, request a correction, or request deletion of information we are not legally required to keep. Contact us and we will respond.

8. Contact